Overview of labor market statistics in Ireland
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Overview of labor market statistics in Ireland
17 663 £ Average monthly salary
Average salary in Ireland for the last 12 months
The bar chart shows the change in the average wages in Ireland.
Average salaries of the most popular professions in Ireland
In 2021, the most popular profession in Ireland is Associate Director For Development And Volunteer Engagement, whose average salary is 538800 GBP. The second place is taken by Director Of Volunteer Programs - 538800 GBP, the third - Online Tutor In Computer Science - 57460 GBP.
10 popular branches by number of vacancies in Ireland
In Ireland the most claimed specialist of Healthcare & Medical Jobs. According to our site`s statistics the number of vacancies in this branch is 18.8% from total number of suggestions in Ireland.
Distribution of vacancies by regions in Ireland
As seen in the chart, in Ireland the greatest number of vacancies are open at Leinster. In the second place is Munster, and the third - Connacht.
Branches rating by salary in Ireland
The highest paid category in Ireland is Charity & Volunteering. The average salary in the category is 50923 GBP.
The most highly paid professions in Ireland
In 2021, the most highly paid profession in Ireland is Associate Director For Development And Volunteer Engagement. The average salary is 538800 GBP.
Associate Team Lead
Job Description Drive and manage your team’s performance against SLA’s and KPIs including metric reporting on team performance Provide a credible and expert point of contact for the Team and internal stakeholders Support team to achieve results with the highest possible standard of quality and delivery Manage and maintain rosters of teams, holiday allotments and approvals Motivate and strategize how the team will meet efficiency, productivity and consistency targets Perform twice a month check-point on the analyst’s performance using scorecards as a point of discussion Ensure that team schedules are communicated; leave requests are attended to and team attendance is monitored. Chronic absentees should be managed Facilitate team meetings and team huddles ********* Other responsibilities within role: Perform monthly sit-down sessions to gather insights and innovation ideas Drive and execute efficiency optimizations utilizing root cause analysis and data driven decisions Error and dispute coaching Regular audit reviewing Working with resolution masters and policy alignment Chart a career development plan for the analysts and provide guidance on how to achieve personal and career goals Elevate and escalate red flags to management on a duty of care perspective Guarantee that base operational expectations and information security policies are enforced Identify improvement opportunities in workflows and suggest solutions. Create a culture of innovation First point of escalation and clarification on HR-related matters and concerns Course correct non-performing metrics and analysts through root cause analysis and solid action planningQualifications Graduate or at least 2 years relevant work experience, preferably with experience in leading teams * Minimum 6-12 months tenure at a CL12 level. * Ability to motivate teams and rally the group toward organizational goals * Proven track record in achieving KPIs * Excellent oral and written communication skills * Passion for learning and creative problem-solving * Strong knowledge of cultural context in the user countries supported * Good knowledge of language of the countries supported is an advantage * Ability to work 24/7 * Analytical frame of mind
Brightwater, Cork (Centre)
One of my favourite clients in Cork has just opened some really interesting 2 year contract roles in Manufacturing and Project Engineering. Driven by expansion they need a number of committed and ambitious Engineers to help them role out advanced in their manufacturing lines and processes.If you have 5+ years in a Medical Device environment and experience of either the introduction of new Automated Manufacturing Lines or alternatively Product/Process Validations then give me a call on 087 3618142 or message me here for more.About the Job:Initiate, co-ordinate and complete assigned projects within the engineering department within budget.Complete Process / Product / Equipment Validations in conjunction with Quality/Validation group.Conduct process feasibility trials / process DOE’s to determine appropriate/robust process windowsPrepare & execute OQ / PQ protocols for process / material changes as needed.Work in conjunction with the Quality & Validation group to determine appropriate validation sampling and acceptance criteria.Liaise with operations and technician group to prepare plan for validation builds.Co-ordinate the execution of OQ / PQ builds.Prepare OQ / PQ validation reports and deviations as required.Conduct process capability analysis using Minitab.Maintain and develop manufacturing process documentation and procedures. All process changes and modifications to be documented and tracked closely.Responsible for dealing with process, product and quality issues to achieve long term solutions.Lead and co-ordinate cost resolution projects year on year as per individual goals.Lead and co-ordinate Risk Mitigation initiatives such as FMEA and Risk Assessments.Working Knowledge of the following would be an advantage but not a requirement;• Automated / Semi Automated assembly equipment.• Injection moulding and mould tools.• High precision Punch & Die Sets.• Heat sealing, ultrasonic welding, leak testing, vision systems.• OEE Line performance methodology.• Minitab/ Lean 6 Sigma techniques.• Root Cause Analysis methodology• Microsoft Excel to an advanced level• AutoCAD.About You:Degree in Mechanical / Production Engineering or equivalent.Minimum of 3 years relevant experience, preferably within Medical Device industry or other regulated environments.Working knowledge of Product & Process validations essential.Excellent Engineering abilityStrong organisational abilitySelf motivation and driveDemonstrate a high level of responsiveness to internal customers (eg. production)Communication- strong written, oral and presentational skills.For more on the role call Nigel on 087 3618142 or send your CV for consideration.
Senior Environmental Consultant / Project Manager
Gaia Talent, Galway, Dublin, Cork, Limerick
Our client is looking to recruit a Senior Environmental Scientist/Project Manager whom will work as an integral member of the Energy and Planning team in any of their 3 offices as well as the option to work from home, aiding the expansion of the Energy and Planning business and working closely with fellow professionals. This position offers exposure to a broad range of areas within the Energy and Planning sector including, but not limited to, planning and EIAR for renewable energy projects.ResponsibilitiesWork within a project team reporting to the Project Director, as well as leading individual projects as Project ManagerProject management and coordination of Environmental Impact Assessments, Strategic Environmental Assessments, Appropriate Assessments, planning application documentation and other environmental reportsProvide expert environmental technical assistance to the businessActively participate in the delivery of business development initiativesManage the implementation of regulatory approvalsSkills / QualificationsEducated to degree level in a relevant environmental disciplineA minimum of 7 years post-graduate experience in an environmental positionProject management experienceChartered status in relevant disciplineExperience of public and stakeholder consultationFamiliarity with planning, environmental and waste management legislationProven track record in project management and contribution to the preparation of Environmental Impact Assessment Reports, planning and licence/permit applications for a wide range of projectsExerience with planning and environmental legislationExcellent attention to detailBe flexible and a good team playerExcellent report writing and technical reviewing skillsExperience of engaging with external stakeholder, clients, sub-contractorsA full driver licenceAn attractive remuneration package will be offered to the successful candidate including a competitive salary, shorter working Friday, medical benefit and professional body support.
Product Stewardship Engineer - Dangerous Goods Management(12 month FTC)
JOB DESCRIPTION:About (COMPANY NAME)(COMPANY NAME) is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.(COMPANY NAME) serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, (COMPANY NAME) employs over 4,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. (COMPANY NAME) has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.PURPOSE OF THE JOB:The Product Stewardship Engineer will support the ARDx Product Stewardship program implementation with particular focus on collecting and analyzing product and packaging data. The Primary function is to input and maintain Bill of Material (BOM) information in a global software system for product, packaging or purchased items either current commercial under modification or in development. Support implementation of Product Stewardship program elements.MAJOR RESPONSIBILITIES:* Support the implementation of product lifecycle management and the development of the division product stewardship database * Ensure part, packaging and product information is cataloged, collected and accurately tracked in product stewardship database * Work with Corporate Regulatory/Product Stewardship team and provide updates as needed * Coordinate the roll out of Safety Data Sheets (SDS) authoring system across the business unit * Implement standard process for Safety Data Sheet (SDS) Management across the business unit. * Provide Division-wide leadership and technical support to ensure compliance with local and (COMPANY NAME) Dangerous Goods, DG (Hazardous Materials, Hazmat) Transportation requirements * Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS) and other regulatory requirements * Complies with ECHA, EMA, U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments * Maintains positive and cooperative communications and collaboration with all levels with employees, customers, contractors, and vendors * Supports Environmental Management System and division sustainability efforts * Performs other related duties and responsibilities, on occasion, as assigned.EDUCATION & COMPETENCIES: * Degree in Science, Chemistry, Physics, Engineering, Environmental Science or related discipline * Combined related experience in a) Safety Data Sheet Management b) Dangerous Goods Management c) product safety * Technical experience in chemical engineering * Medical device manufacturing experience preferred * Experience in Product Stewardship management (e.g., REACH, RoHS) * Experience working in a broader enterprise/cross-division business unit model preferred. * Must possess critical thinking, problem solving and planning skills * Must use sound judgement and ability to build and maintain relationships with individuals and in teams * Ability to work in a highly matrixed and geographically diverse business environment. * Ability to work within a team and as an individual contributor in a fast-paced, changing environment. * Ability to leverage and/or engage others to accomplish projects. * Ability to travel approximately 10%, including internationally if needed.Connect with us at wxx.xxxxxx.xxm or https://wxx.xx.xxxxxx/, on LinkedIn at wxx.xxxxxxxx.xxx/xxxxxxx/xxxxxx-/, on Facebook at wxx.xxxxxxxx.xxx/xxxxxt and on Twitter @AbbottNews.JOB FAMILY:EngineeringDIVISION:ARDx (COMPANY NAME) Rapid DiagnosticsLOCATION:Ireland > Galway : Parkmore Business ParkADDITIONAL LOCATIONS:WORK SHIFT:Ie - 37.5Hst0 (Ireland)TRAVEL:NoMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Not Applicable
Graduates with fluent German and English
Job Title: Plant Entry Market Researcher (German and English speaking)Location: Galway City (East)Languages: Fluent German and EnglishThe Working Hours: 8am to 4.15pm Monday to Thursday and 8am to 3.30pm on FridaysContract Type: 6 month contract or Permanent jobs availableThese job opportunities will suit graduates with fluency in German as well as English. Our client can offer either a permanent contract or potentially a shorter term contract for applicants that want to gain work experience in a global company environment.No doubt you'll be in the middle of exams at the moment however our client can be flexible with interviewing and will try their best to work around you.Full training is provided and prior Market Research experience is not a necessity. It is important however that applicants have experience of working with people (customers or clients for example) and have fluency in German and English.About the company:Our client is a leading provider of market intelligence with over 30 years of experience in various sectors across the World. This can be either a permanent or contract position that offers thorough training, a friendly team environment, good benefits (after a 6 month probation period) and a monthly, performance related incentive.What you'll receive:Benefits on offer for permanent roles include; 4 x life assurance, contributary pension, Laya Healthcare, free parking, a spacious and open plan office environment and a monthly bonus.Responsibilities of the role include:- Help to improve market research and data gathering in the department- Research the market (internet, trade publications, various media and databases)- Obtain and qualify information via outbound calls (key decision makers, budget spend, etc).What you'll need (experience/skills):Fluency in English and GermanVery good communication skills (written and spoken)Very interested in conducting research both via the internet and over the telephoneA degree or equivalentA genuine interest in working with people (over the telephone and e-mail)A friendly and professional team player who also loves to work well and meet targetsWhat's next?If you're not ready to apply and have some questions first, feel free to contact me at either or you can mail me at email@example.comYour application will be treated with the strictest of confidence and your details will never be shared with a third party without your prior consent.
Implementation Consultant - Job Description
, London, United Kingdom
Implementation Consultant - Job Description Swrve provides the market leading comprehensive CX platform for enterprise companies to design, deliver and automate multi-channel interactions and campaigns that engage their users across email, mobile, web and OTT devices. With deep analytic capabilities and sophisticated engagement tools on top of a real-time engine, Swrve is building the next generation of marketing technology. Swrve combines today's biggest technology trends—mobile, machine learning & digital marketing—to make it simple for marketers to delight their customers. Processing over twelve billion events daily, Swrve's Mobile Engagement Platform helps enterprises maximize engagement and monetization by empowering marketers to deliver made-to-order mobile experiences to every customer. Swrve provides a comprehensive set of mobile-first capabilities that include audience targeting, real-time segmentation, conversations, push notifications, in-app messaging, A/B testing, predictive models, real-time data orchestration, and rich analytics across all marketing channels. Swrve is installed in hundreds of apps across industries, such as retail, online marketplaces, media and entertainment, travel and hospitality, sports, gaming, telecom and wireless, and financial services. Swrve's customers and partners are leading brands, agencies, and technology companies—including Telefonica, Emirates, Ryanair, Verizon, Electronic Arts, Three UK, Cox Communications, and Warner Brothers.Swrve is private, venture backed, and headquartered in San Francisco, California. Swrve has offices globally with product management and engineering teams in Dublin, Ireland, and sales, business development, and customer success in London. We are looking for smart, motivated, quick thinking technologists who are relationship pros to join our Customer Success Team in London. As an Implementation Consultant, it is your responsibility to be the expert in guiding Customers who are just getting their heads wrapped around mobile. The ideal candidate will guide Swrve's Customers through the full project lifecycle; implementing the Swrve platform, and consulting on solution architecture. Responsibilities include:Being a Swrve expert. You will be responsible for system configuration, as well as managing the wider project, so a deep knowledge of the Swrve platform is a must.Being a team player. Collaborating across teams to ensure the right stakeholders both internally and externally are engaged in projects.Being capable. You will own the delivery of multiple concurrent services; ensuring they are scoped, delivered, and completed on-time and on budget. Being adaptable. Project scope can range from point SDK instrumentations to multi-million dollar digital transformation programmes.Being proactive. Refining Swrve's internal processes, including; solution documentation materials and technical integration guidesBeing an advocate. Representing and advocate on your customers’ behalf with Swrve's product and engineering teamsQualifications:5-7 years experience working 1:1 delivering technical services, and software projectsExperience with digital marketing tools, and channels, such as: Email, SMS, and Push NotificationsExperience working with a range of SaaS applications, including: Salesforce, Oracle, Adobe, Segment, Google Cloud, AWSExperience working with collaboration tools such as Zendesk, Slack, JIRA, SalesforceExperience working with mobile and web based technologies such as REST and SQLAbility to communicate with marketers, and engineers and developers about technical subjectsAbility to anticipate and manage project risksConfident, solution-oriented, independent workerStrong communicator, capable of thought leadership; both within the team, and the industryExcellent organizational, interpersonal, and communication skillsAbility to work in a rapidly expanding and changing environmentDesirables:Swrve’s client base is global, so a willingness to travel approx 25% of time is desirableExperience working within industries, including; Travel & Hospitality, Financial Service Institutions, and Media & EntertainmentExperience working in a consultative role, with a focus on maximising project resource utilisationProficiency in additional language: Spanish, German, French, Russian is desirable
French Speaking Roles in Dublin
Approach People Recruitment, Dublin
Do you speak fluent French and English? Already live in Dublin?For my clients we are looking for great customer service agents ( very intersting companies with great roles)You must have at least 6 months of Customer Service experience and bring a great love for clients.I be glad to speak with you about the roles we have to see if there is a match.Thank youJob Type: Permanent
Abbey Theatre, Dublin
ABBEY THEATRE Amharclann na Mainistreach | Job DescriptionJOB TITLE: Stage Technicians x 8RESPONSIBLE TO: Head of Technical StageCONTRACT: 6 months fixed term reliefFor 115 years, the Abbey Theatre has played a significant role in reflecting Ireland’s evolving cultural, political and social identity. It has done so through the creation and staging of an important literary repertoire which has helped Irish people to understand and communicate what it means to be Irish. This role continues, as the nation’s sense of identity continually evolves and our population becomes increasingly multicultural. In this more globalised world, it is vital that the Abbey Theatre continues to stand proudly amongst our peers as a world-class national theatre, touring our work internationally and attracting great artists to work in Ireland.The Abbey Theatre’s mission is to effectively and imaginatively engage with all of Irish society through the production of ambitious and courageous theatre, in all its forms. Ireland’s National Theatre is artist-led and audience-focused. We aim to ensure our programmes are driven by ambitious, big ideas by theatre-makers of all disciplines, relevant to our times, and communicated effectively to all our citizens and stakeholders.Our vision is to build a 21st century theatre and company, where creativity drives our every move, developing the artists and audiences of the future. We will be a confident collaborative company, leading the way in how Irish theatre is developed, produced and disseminated; and where everyone who works with us, irrespective of their role, knows that they are contributing to the work of one of the world’s great theatres.Planning is in train for the re-building of the Abbey Theatre in line with the Project Ireland 2040 plan announced by the Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media.The Abbey Theatre is the National Theatre of Ireland. It occupies a unique position in the hearts and minds of Irish people. Comprised of two theatres, the Abbey Theatre, with a capacity of 492 seats, and the Peacock Theatre, with a capacity of 132 seats, the company produces a year-round programme of productions, public readings, talks, workshops and artistic development work.Duties of the Stage Technician include but are not limited to):Assisting in the safe and efficient fitting-up and getting-out of all in-house and visiting company productions in both the Abbey and Peacock Theatres and other designated spaces.Assisting in the smooth running of each performance by completing all duties as may be reasonably requested.Ensuring the safe and efficient use of the stage and associated storage areas while ensuring that these spaces are kept in good order and repair.Competently assisting the Technical Stage Department in the safe and effective movement of scenery and theatrical hardware in the Abbey Theatre, Peacock Theatres and other designated spaces.Assisting within reason, when not interfering with stage duties, general duties for the Abbey Theatre group departments. This may involve assisting in the transfer of props & furniture etc at the request of your Line Manager, H.O.D or Production Manager.General staging duties as may be reasonably requested.A practical knowledge of theatrical technical fit up and how the associated tools and hardware are used within the job will be of particular benefit. However, regular skills training will form a large part of the transfer of site specific education.The ability to demonstrate a willingness to listen and learn.A proven ability to work under pressure while delivering to the high standards that are maintained at the Abbey Theatre.The willingness and availability to work the differing shift patterns and hours specific to the changing theatrical shows as and when required. APPLICATION PROCESS:To apply, please send the below information:Up to date CVCover letter(Outlining why you want this particular post and highlighting the skills and experience that you could contribute)firstname.lastname@example.org The closing date for applications is 5 pm on 24th June 2021. The Abbey Theatre is an Equal Opportunities Employer Date Posted: 17 June 2021Don't forget to say you saw the job on our site! The jobs board got 140,000 unique visits last year. That's 2,500 each week.
Part Qualified Accountant - Dungarvan
Hays, Waterford, IE
Your new companyYou will work in the Irish HQ of a global company that has a number of operations in Ireland. The company has been growing rapidly over the past number of years and are continuing to grow through Mergers and Acquisitions. With a large workforce, employees tend to stay as they are seen as key to the companies success.Your new roleYou will report to the Finance Manager and form part of a 10 person finance team. The team consists of experienced finance professionals, so support is very close at hand. Its is quiet a varied position that will give you exceptional exposure into the financial reporting of a Global company. You will assist with the accounting function for multiple legal entities. Assist with the Month End and Quarterly end close for a number of entities. Assist with the annual external audit. Assist with the preparation of Financial analysis and KPI's. Treasury. Assisting with accounting systems development. Continuous review and improvement of processes. Supports all aspects of the Accounts Payable function - this will be non trans-actional work. Initially working from home, its envisaged that the Finance team will return to site in a Hybrid model in 2022 but that is all to be fully decided.What you'll need to succeed You must be a Part Qualified Accountant working towards a professional finance qualification - ACCA, CPA, Chartered.Confident, strong communicator, organised with good attention to detailWith a great team in place, maintaining a strong team culture is critical - you must have that mindset.What you'll get in returnThis is an exceptional industry role, so if you have industry or just practice experience and keen to develop, then you must consider this job. Good salary and benefits are on offer, including study assistance if required. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Michael McCarthy in Hays now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Salesforce Technical Lead - Platinum Partner - Dublin
Nigel Frank International, Dublin
Salesforce Technical Lead - Platinum Salesforce Partner - DublinMy client is currently seeking a Salesforce Technical Lead to join their expert team based in Dublin. Within this role you will be responsible for the full development lifecycle of their projects, working on high-level architectural design, roadmapping, delivery and testing.This role would offer you fantastic opportunities to work on the largest projects in the UK market, whilst still maintaining your technical skillset and growing upon your team leadership skills. For any aspiring Technical Architects this would be a great position for your progression!Role & ResponsibilitiesEnd to end technical responsibility across a number of major Salesforce implementationsGathering of requirements from key stakeholders at board levelTechnical and Solution design and roadmapping of projects from a programmatic perspectiveEnsuring quality delivery and involvement in complex programmatic development of the Salesforce platform using Apex, Visualforce, Lightning and LWCsOverseeing a DevOps environment and continuous integration through to unit testing to ensure best practisesInvolvement in management and mentoring of the technical teamSkills & Qualifications5+ years technical experience on the Salesforce platformFull development lifecycle experience in particular when it comes to technical design and architectureExperience of full-stack Salesforce development with Lightning and preferably LWC (not a necessity)Leadership/mentorship skillsPlatform Developer I and preferably Platform Developer II or System Architect certificationsBenefitsNegotiable salary - my client want to ensure you are being paid at the level that you deserve23-25 days' holidayPensionHealthcareIndustry leading training and certification assistanceIf you are able to work freely within Europe and would like to discuss this and other exciting Salesforce.com opportunities in more detail then please send your CV to Tom Atkinson at email@example.comMason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.
Senior Control/Design Engineer
Senior Control/Design Engineer (Long Term Contract)For more information, please contact Lorraine in confidence: E: firstname.lastname@example.org The ideal candidate must have a passion and reputation for developing and delivering world class automation and Industry 4.0 technology solutions and have extensive manufacturing automation experience across multiple industries and manufacturing processes including Medical Device and/or Pharma. This position involves responsibility for the development and delivery of controls, robotics and next generation manufacturing technologies for cross segment supply chains. Responsibilities:• Project management, including obtaining agreement on project definitions and priorities and ensuring that resources, capabilities, and processes are in place for successful completion. • Ensure that programs stay on plan by resolving resource conflicts and removing obstacles, which may involve negotiations at a senior level. • Ensure that all project plans and strategies are supported with sound financial analysis.• Support the development and management of the operations budget and capital • Manage key automation partners for the development of flexible automated manufacturing systems. • Formulate and recommend engineering policies and technical work in accordance with project objectives. Ensure that sound technical engineering concepts are applied. • Maintain a network and open lines of communication with other technology teams ensuring awareness and alignment with key stakeholder needs and new technology developments. Experience and Education• Extensive manufacturing automation experience, ideally with expertise and working knowledge of robotics, vision systems and controls systems/architecture.• Industry experience ideally within Pharmaceuticals, Medical Device, Consumer Goods or a related manufacturing engineering related sector.• Technology, process and performance improvement experience across various production processes and industries.• People and team management experience ideally with relevance to a matrix organization technology capability groups vs a technology development and project deployment structure.• Experience of developing, controlling, and reporting on financial budgets.• Relevant experience in industry and collaborative robotics, autonomous intelligent vehicles in a Research & Development environment will be an advantage.• Exposure to the world of IIOT, Industry 4.0 and ROS technologies will be a prerequisite.
Senior Qlikview developer
Nigel Frank, Dublin, Republic of
We are currently looking for a Senior Qlikview developerRequirements:3+ years experience in Qlikview (and Qliksense a bonus)Strong SQLFluent English and good and excellent communication and presentation skills.We need people with people skills & general cop-on, people who can drop into a project in a new company and get stuck in.Contract length:3 - 6 months, likely to be renewed for a long period. Homeworking for the foreseeable future.
Principal Engineer, Technical Support
Principal Technical Support EngineerAt Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.Join us as a Principal Engineer on our Product Services team in Cork, Ireland to do the best work of your career and make a profound social impact.What you’ll achieveThe Principal Technical Support Engineer (TSE) will work directly with global Data Domain customers via e-mail, phone and remote desktop software to provide technical assistance towards the prompt resolution of complex technical problems. To achieve that, TSE’s work in a collaborative 7x24x365 environment leveraging global resources to reduce the time it takes to provide problem resolution. TSEs will support the full line of Data Domain products within the “Data Protection Division” (DPD).You will:Assist customers via e-mail, phone and/or Zoom to troubleshoot, manage, collaborate and resolve customer problems related to the Data Domain product family.Analyze logs and core files as needed to work towards resolution of customer issues, create and share content for the knowledge base through accurate case documentation and root cause analysisBe comfortable working on and managing escalations for Enterprise level customers and ensuring customer centric approach at all timesEngage with product engineering team for customer found defects and work alongside engineering to bring these defects to resolution, provide feedback to engineering for improving product quality and reliabilityIdentify and interpret interoperability and support matrixes; Review/Create and deliver timely and highly focused training programs and/or serviceability enhancements within the Remote technical support departments.Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential RequirementsFluency in English with 6+ years Technical Support experience servicing enterprise level customers. (Backup, Storage or Networking environment preferred)Experience of backup and recovery applications and technology (e.g. Netbackup, Veeam, Networker, Avamar etc.) Experience of CIFs/NFS/boost protocols. Virtualization experience (e.g. (Cisco NXOS, VMware NSX, VMware VSphere)Ability to work with tools such as snoop, tcpdump, traceroute to decipher Network issuesLinux/Unix Systems Administration skillsDesirable RequirementsUnderstanding of OST technology.CCNA/CCIE certification Other European Language is highly desirable.Red Hat Certified System Administrator (RHCSA)Cloud platform experience (e.g. Azure, AWS, Google Cloud Platform etc.) Here’s our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here. Job Family: Product-Services Engineering Tech-Support
Executive Food Media Assistant - Summer Graduate Work Experience and Intern
Responsibilities & Duties: Project: Assisting with the creation of E-commerce on website / Instagram shop - sourcing stock samples, researching tax and duties, working with design on shop design. Knowledge or experience of e-commerce will be needed to assist with mechanism of this project. Brand building.Social Media content creation in the area of food and wellbeing - copy writing, video production, preparation, editing, graphic design.Preparation for live tv and media events. General Administration.Branding briefs and liaising with PR agencies. Sales for projects and events. Preparation and organisation for events. Renumeration & Location There will be a basic expense renumeration for this work with a chance to earn a percentage of sales and contracts landed. There will also be lots of opportunity to learn and network with the PR and media side of the work. As we are still in the after-math of Covid most of this work will be done remotely with travel only needed to certain events etc. It is likely the successful candidate will work with Aisling 1 or 2 days a week in Waterford or Dublin, on location or at a central location.
Service Delivery Manager
Description: If you are an experienced Service Delivery Manager and fluent in ENGLISH then we are looking for you! This position will be for our client – a global outsourcing partner - and is based in DUBLIN. The roleWe are excited to recruit an experienced Service Delivery Manager for a digital marketing campaign. As a Service Delivery Manager, you will be fully responsible for the success of the project, interacting with the client, internal stakeholder and the operation. You will manage a team of Supervisors/Team Leaders, monitor their performance, work on their development and provide them with training and support. Ultimately, your task is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with the Client's Account Manager and the Training and Quality Manager to ensure Operational targets are met. Besides this it is important to build strong client relationships - working closely with the external client, hosting client meetings and creating daily and weekly internal and external reports are part of your responsibilities. Requirements: We are looking for candidates who have:Excellent communication skills both verbally and written in EnglishPrevious experience in a call centre in an operational management role (managed a team of suervisors/team leader)Proven experience of management of a customer support or technical support campaignAbility to motivate and coach team membersStrong client relationship building experienceHave a flexible attitudeComputer literate Offer: Salary, Relocation Package and BenefitsThe interview process for this role is done remotely via phone, skype and online tests, so no need to come to Dublin until you are successful! The basic salary for this role is around 5050 Euro gross per month plus additional monthly bonus potential up to 600 Euros gross per month.