Overview of salaries statistics of the profession "Risk Specialist in Ireland"
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Overview of salaries statistics of the profession "Risk Specialist in Ireland"
1 200 £ Average monthly salary
Average salary in the last 12 months: "Risk Specialist in Ireland"
The bar chart shows the change in the level of average salary of the profession Risk Specialist in Ireland.
Regions rating Ireland by salary for the profession "Risk Specialist"
The bar chart shows the change in the level of average salary of the profession Risk Specialist in Ireland.
Similar vacancies rating by salary in Ireland
Among similar professions in Ireland the highest-paid are considered to be Audit Assistant. According to our website the average salary is 5417 GBP. In the second place is Insurance Manager with a salary 5417 GBP, and the third - Audit Manager with a salary 4584 GBP.
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Health & Safety Specialist Fixed Term
, Sligo, Republic of
Custody Specialist-Associate 2-Kilkenny
State Street Corporation, Kilkenny, IE
Custody Specialist-Associate 2-Kilkenny Who we are looking for The Client Service Units (CSU) group is the visible face to our client base, and their agents, regarding all Custody Operations. In addition the CSU have responsibility for agreed MIS production and analysis, risk monitoring and coding.The Fund of Fund (FOF) Team is responsible for Trade placement on behalf of our client base and processing subsequent contract notes to accounting and custody records and settlement of cash regarding all Fund of Fund Trading. In addition the FOF team must place deals within dealing deadlines across multiple Transfer Agencies. An opportunity exists for personnel at Associate 2 to work within this team, gaining extensive client service exposure at a practical level. Exemplary interpersonal skills alongside a demonstrated client service focus are pre-requisites for all members of this team. A detailed knowledge of MCH and other internal systems, instrument knowledge, strong team-working skills and solid PC skills are also required in these positions. Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As Custody Specialist-Associate 2 role you will Principal Tasks Day to day liaison with our clients and their agents in respect all Custody Operations functionality; Formulation and monitoring of SLAs; Assisting the GTP group and other custody CoEs with the resolution of complex issues as the need arises; Production and analysis of MIS; Risk monitoring and coding. Individual Responsibilities Build expertise in functional and technical knowledge across multiple disciplines attending training as required Complete accurate processing of system information to meet internal standards (SOPS, Job Aids etc.) Collaborate with others to drive success of team Raise ideas to manager to support operational improvements Respond in a timely manner to queries such as clients/internal departments Identify and report all risk and compliance issues, breaches and suspicious activities Act in accordance with Risk Excellence as part of our Way Ahead foundation What we Value Core Competencies Professional Agility Be adaptable, responsive to change and intellectually curious, while rigorous in pursuit of client solutions Quality & Risk Management Drive high quality outputs and ensure that organizational risks are managed through embedding effective controls Exception Processing & Resolution Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues Process Workflow Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions Data & Analysis Develop and maintain scorecards and metrics. Collect, analyses, package and communicate data at various levels for use by stakeholders Education & Preferred Qualifications Knowledge, Skills & Experience Required Excellent administrative, organizational and business support skills, with the ability to multi-task and to work calmly under pressure. Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint Strong written & verbal communication skills Possess excellent organizational, planning and co-ordination skills About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers
Unix Specialist / Cloud Platform Engineer
Fidelity International, Dublin, IE
Unix Specialist / Cloud Platform Engineer About the opportunity Department Description In a digital, fast changing world, will you help differentiate us from the competition? It's a technological world - our clients want to engage with us using creative websites, great apps and through a first class customer service team, all supported by best in class technology solutions that keep their data secure. We pride ourselves on being a technology-powered organisation where technology is at the heart of everything we do. Our teams are focussed and nimble to react quickly to changing market conditions. We embrace a "start-up" approach, supported by a large, global organisation that nurtures great talent. We value a diverse workforce that drives different opinions and great ideas, leading to innovation, creativity and measured risk taking. If you are passionate about delivering change in a technological world, look to Fidelity Technology Infrastructure Services (TIS): is responsible for managing all infrastructure components globally, supporting business delivery projects and delivering TIS projects. The function is divided into six core disciplines: Service Management - Major Incident Management, Problem and Change Management functions and 24/7 Bridge Operations. Technology Architecture and Engineering - define and drive overall Infrastructure/Cloud Architecture and strategy, alongside scope, design and engineering of Infrastructure solutions. Delivery Support - supporting the business by managing the delivery of infrastructure elements of change projects, along with the management of the Technology Infrastructure portfolios. Network, Voice and Market Data - design, engineering, implementation and operational support of infrastructure related to global network technologies, UK Data Centres and market data services. Core Infrastructure and Collaboration Services - design, engineering, implementation and operational support for infrastructure related to Platform (Wintel, Linux and UNIX), Storage, Backup, IAAS, PaaS, Digital, Web & Middleware and Collaboration. Data Services - design, engineering, implementation and operational support of all database technologies, data services including replication, analytics, virtualisation and grid, Big Data and ICTIS. Purpose of the Role The role is responsible for delivering core Unix support, engineering & development working within a global unix support & engineering team. This role will be focused on delivering and supporting a cloud based platfrom and working towards a target operating model to support a product owner methodology. You will also require collaborative engagement with other platform engineering functions to ensure the business receive a consistently high service level from Technology Infrastructure Services as a whole. The candidate will participate and be involved in all aspects of unix support, development, engineering & supporting fidelity project work Experience and Qualifications Required Excellent RHEL Linux skills essential Solaris & AIX beneficial Ability to script and automate unix builds and layering of applications onto linux platforms Excellent Ansible skills Installation and maintenance of new servers and 3rd party software System performance reporting, and enhancement Shell/Perl/Python scripting Experience of working in a highly virtualised environment Good awareness of CI/CD practices and can work in a DevOps manner Working knowledge of Terraform and Packer Working knowledge of Docker Working knowledge of AWS components Deployment of AWS services using Terraform Able to collaborate across technical teams Technical awareness of future products, concepts and standards Evaluation and recommendation of new products and technologies Disaster recovery and contingency planning Develop and enhance standards Systems performance analysis and management Integration with other core infrastructure technologies & awareness of infrastructure technologies Familiarity with Identity and security and access management About you About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Data as at 31 March 2021. Read more at https://www.fidelityinternational.com/ Applying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.
Medical Device Regulatory Specialist
, Dublin, Dublin City, Republic of
My client is currently looking to hire a Regulatory Specialist for their medical device business. The role could be part-time or full-time with the opportunity that the majority of the time could be spent working from home.The role:Will see you providing Quality and Regulatory Compliance resources to a wide range of medical companies. The role will mainly be dealing with the administration of European Authorised Representative work and dealing with client queries in respect of selling and distributing medical devices in Europe. The role would also involve reviewing and writing technical files (dependent on experience).Generally, the role will encompass:• Hosting Notified Body audits in the Dublin office• Compiling documentation for Technical Files for regulatory compliance• Participation in Risk Assessments• Liaising with suppliers to establish a supply chain• Document assembly and test methods• Working with electronics and software design and development engineers• Interpret and implement the requirements of EN/ISO standardsThe Key Requirements:The Medical Device Regulatory Specialist will be responsible for managing a Medical Device Representation company so must be able to communicate with managers and technicians across multiple technologies. Generally, for this role, the company require:• Ideally either 4 years’ experience in Medical Device Regulations for Europe MDD/MDR or one year experience with a relevant degree (Minimum of PRRC Qualification)• Ability to attend the Dublin office at short notice if required to meet with auditors etc.• It is essential to be multidisciplined and have an understanding of mechanical engineering, electronics as well as software engineering• Good knowledge of EN ISO 13485 and ideally a lead auditor,• Understanding and ability to implement UDI• Understanding of European Representation requirements, SRN and Eudamed• Good administrator and manage other remote staff to maintain client registrations in a timely manner• Additional experience in IVD/IVDR an advantage• Self-sufficient and able to grow the Irish company as well provide a support overflow of business from the UK• Ability to construct/oversee Technical Documentation for EU including:General Safety and Performance RequirementsClassification rationaleRisk AssessmentUsabilitySoftware Life CycleBiocompatibilitySterilisation, Packaging and Expiry dateClinical EvaluationLabelling including IFUThey offer:• A very attractive remuneration package• An immediate start• The opportunity to work with a team of industry leading professionals• Flexibility to work full or part time and from home• This role is likely to give the successful applicant the opportunity to broaden their skillsTo apply for this Medical Device Regulatory Specialist vacancy online, please click on the ‘Apply’ button below. If, however, you would like to discuss it prior to application then please contact Lee Gosshawk at OSP Group
ICT Risk Specialist
Morgan McKinley, Dublin City Centre, ie
A global bank is looking for an experienced ICT Risk professional to join their team on an initial twelve month contract. The ICT Risk Specialist will be responsible for several key deliverables and metrics that form part of the department's performance objectives. This is a high profile profile that will make a significant contribution to the team. Daily activities; Using regulatory guidance and company standards enrich the definition of application ownership and develop RACIs between ICT and the Business to formalise responsibilitiesUsing regulatory guidance and group standards develop policies and practices that will enforce ICT's obligations for managing data on our system.Work with ICT teams to develop action plans that address any design or operational deficiencies identified and establish a robust methodologies for tracking and overseeing progress to ensure initiatives are delivered on time and to plan. Desired competencies; 5+ years' experience in Banking/Financial sector with an knowledge of regulations specifically in Retail Banking.Experience in Risk Management or a similar Control discipline a distinct advantage.Experience working in a Compliance function, specifically GDPR, also a distinct advantageExperience and knowledge of IT platforms and systems.Knowledge of IT delivery within the Financial Services industry.Relevant 3rd level qualification desirable.Morgan McKinley is acting as an Employment Business in relation to this vacancy.
Fraud, Risk and Payment Specialist - Italian - Day shifts
Description: The role: Fraud, Risk and Payment Specialist – Italian – Day shiftsWe are looking for a fraud, risk and payment specialist to join our busy target-drive team based in our Dublin office on a day shift role (8 hours/5 days).Why we need you:You will liaise directly with players via multiple communication channels such as email and live chat, to assist with complicated issues via providing fast, accurate and thorough responses to numerous contacts per shift. You will be responsible to review and process real-money transactions and transfers, customer KYC documentation action system alerts generated by customer activity. You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues. You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management. What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoom/ face-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. Please note we cannot accept general applications; this inbox is just for providing support to those who need it Requirements: Who are we looking for:You should have the ability to demonstrate excellent verbal and written communication skills in Italian and English and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.We’re a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services.As the ideal candidate, you will have:We expect you to have proficiency in any additional languages as well as previous gaming experience. Knowledge of international document verification, KYC and AML/CFT procedures. Experience in credit card fraud and/or online payment processing merchant systems. Online fraud investigations and/or online payments processing systems in considered as a big advantage, as well. Offer: What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Ireland.Your package will include:health and dental insurance for you, your partner and your children (if you all live at the same address)a personal interest allowance to let you learn something new or pursue a hobbythe option to join our company pension scheme1000 EUR as congratulations if you have a baby whilst you work for usin-house training and development to develop your skills, progressing your careerfree fresh fruit, snacks and drinks in the officeaccess to an onsite gym.
Cpl in partnership with our client Pfizer are currently recruiting for a QA Specialist for an initial 11 months contract based in their Grange Castle Site. JOB Specification1. General Information: Job Title: Quality Assurance Specialist, Department: Quality Position Reports to: Quality Assurance Lead 2. Job Purpose: Responsibility for carrying out tasks pertaining to compliance and product quality. The QA specialist will to partner with relevant departments to ensure that key quality systems/metrics are operated and maintained in a compliant manner. The QA specialist should partner with site functions and their customers on related Quality activities including regulatory compliance, technical, systems and reporting. This can include but is not limited to material /component/batch disposition, documentation management and approval of product record reviews, investigations, complaints, change controls, audits, quality agreements, stability, validation , supplier management and regulatory documentation.This job description is designed as a combined list of the general tasks expected of a QA specialist. Personnel may be asked to perform some or all of the tasks listed as required by their functional area. The contents of this document are not intended to be exhaustive and additional duties as may be directed by the QA Lead. 3. Reporting Structure:Quality Site Leader⇧Quality Assurance Manager/Lead⇧QA Specialist 4. Job Responsibilities:General• Ensure compliance with cGMP, corporate standards/Pfizer Quality System (PQS), site policies/procedures, regulatory requirements and industry standards. • Partner closely with customers and stake-holders to understand and deliver on all records within timelines and escalate when necessary.• Participate in cross functional teams as required to provide consultative support on quality related issues. Provides support with investigations and resolution of discrepancies e.g. Method 1 etc. Assures completeness in terms of root cause, action taken, and CAPA. • Authors, tracks, review for adequacy: procedures, investigations, commitments (Regulatory Agency, investigation, audit, etc), change controls, forms, logbooks, protocols and reports etc.Annual Product Record Reviews (APQRs). • Facilitate creating and maintaining the schedule for completion of APQRs • Work with areas / subject matter experts to ensure timely evaluation, review and approval of PRR chapters and compilation of final report. • Review, compile and maintain all procedures and supporting documentation associated with the PRR process Batch Disposition• Ensure that operational instructional documentation (SOPs and batch records) are up to date, compliant, and supports efficient production.• Perform completion of batch disposition packs including review of batch records and event/investigation reporting within required timelines. This includes identification of discrepancies and ensuring all steps have been performed and verified, that all limits and specifications have been met.• Generate and provide Board of Health protocols and support related market release activities• Work with site QPs to ensure timely issue resolution to final disposition.Changes/New Projects/Periodic Evaluations• Support the introduction of new products.• Provide guidance to cross-functional, multi-departmental project teams on quality regulations for Commissioning/Qualification/Verification strategy and approach. • To review and approve qualification/verification protocols/reports, procedures, specifications, validation deviations and project validation/plans as required.• Review/approval of technology documentation including cleaning and process validation plans, protocols and reports.• Support the timely release of equipment, utilities, facilities and computer systems following execution of test protocols. • Key member of Quality Risk Management and Operational Excellence to improve efficiencies and to promote continuous improvement. Identify and Implement Continuous Improvement opportunities.• Ensure that change controls and automation change requests are compliant with applicable procedures and maintain the validated state.Customer Complaints• Co-ordinate and Assist with the analysis and investigation of customer complaints • Utilize both Corporate and local systems for management, investigation and reporting of customer complaints • Ensure all complaints are closed within specified timeframes Stability • Facilitate creating and maintaining the schedule for completion of Annual Stability Program. • Initiates, authors or assists in out of specification investigations • Key role in participating in Stability Review Board (SRB) process.• Manage the Reserve/Retain samples management program Raw Material/Component/CPA Compliance • Ensure site BSE/TSE status is maintained current • Oversight of vendor investigations. • Approval of GMP documentation in support of raw material testing • Provide oversight to ’use of material at risk’ process.• Packaging Component Quality • Quality oversight on vendor performance management and vendor certification program for packaging component suppliers Supplier Quality Management • Preparation of Supplier Quality Agreements in conjunction with supplier quality management teams.• Liaising with business and purchasing as part of the supplier sourcing and assessment process • Preparation / approval of supplier qualification packs • Maintenance of supplier status on SMS • Monitoring / reporting on supplier qualification metrics to meet re-evaluation requirements, including escalation of supplier quality issues / adverse audit findings • Liaising with corporate to meet all requirements for Legacy plans / ongoing system maintenance• Assist in the generation of the Supplier Audit schedule • Review Supplier audit reports • Act in an advisory capacity for all supplier audit related queries. Metrics/Tracking• Maintain tracking system for batch/document review status. Support the use of visual management to track and trend activities.• Support trending and compilation of investigation/system reports, customer complaints and audit listings in a timely manner.• Provide updates/metrics to the Grange Castle SQRT as required Inspection/Audit• Ensure inspection readiness in work completed.• Carryout cGMP compliance area walk-throughs of Manufacturing Operations as required ensuring site is always audit ready.• Support and participate in site self-inspections, internal audits, board of health audits and third party audits.• Review and approve internal audit reports • Conduct audits as per internal audit schedule • Conduct Supplier audits as required.• Liaise with MSQA to ensure all suppliers are audited as per the defined frequency Documentation Management• Manage and maintain the Documentation System. Management of site archive, storage, retrieval and destruction processes. • Act in an advisory capacity on Documentation issues to site personnel. Quality Agreements• Ensure Quality Agreements are in place with all 3rd parties, affiliates and other Pfizer sites• Conduct periodic reviews of all Quality Agreement • Liaise with Corporate SMEs and site teams to enhance the site quality systems from a compliance and efficiency stand-point.Network• Participate in forums required to support the operation of Quality Systems / Process • Actively support Biotech Communities of Practice (COP) and Common Interest Groups (CIGs) as required.• Co-ordinate and participate in the change control/ BCRB process for products manufactured at PGS.Training• Assist in the development of training curricula and records for the QA Operations Group. • Assist in the creation and maintenance of up to date QA policies, SOP’s and reports. • Provide training on Quality Assurance SOP’s as required.• To stay current with all personal training requirements.Compliance Network Member (CNM)• Responsible for working with the GCMC organization in ensuring Marketing Authorisation (MA) Compliance for products released from the Grange Castle site. • Provide Technical direction and guidance on regulatory impact of changes introduced on site through the site’s change management process. • Co-ordination of BOH requests, commitments and declarations. • Co-ordination of site documentation to support regulatory filing activities • Review of regulatory documentation.5. People / Values: • Demonstrate the GC OWNIT values• Adhere to all HR Policies as appropriate• Personal Development plans focus on the 70:20:10 guidelines• CI tools/- capability is a key building block for learning & development - Trained and M1 certified.• Proactive engagement with key stakeholders.• Best practices developed and shared with other teams /sites.• Best practices actively sought and copied.• Proactive & effective communication within and across shifts6. Education/Experience:• Relevant Third Level Qualification or Equivalent (Exceptions may be considered where relevant skills/experience and correct attitude and behaviors exist (this may be supplemented by further education in parallel).• Previous relevant Quality experience as detailed above in the job responsibilities section, within a QA/QC GMP environment in a Pharma/Biotech company.• Excellent communication and interpersonal skills.• An ability to work independently, as well as a member of a team in a dynamic, fast-paced environment.• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required of the incumbent. Incumbents may be asked to perform other duties as required.
Clinical Evaluation Specialist
Clinical Evaluation SpecialistMedical Device CompanySuitable Locations: Bath, Bristol, Gloucester, Swindon, CardiffSalary: Up to £45,000Benefits: 2-3 days' home working, 9% pension, private healthcare, annual pay review, bonusAn exciting opportunity has arisen for a Clinical Evaluation Specialist to join an innovative, global medical device company.We are looking for a Clinical Evaluation Specialist who will be responsible for creating and maintaining Clinical Evaluation Reports for medical device regulatory compliance.Key Tasks:- Work alongside the Clinical Operations team and CRO to contribute to Clinical Protocols, data analysis, Clinical Study Report review, and handling any issues arising during the trial (such as device deficiencies and SAEs) within the company.- Support design control process in areas such as risk, labelling review and clinical data.- Coordination of Clinical Evaluation using literature review, PMS, PMCF, pre-clinical and clinical data- Creation of the Clinical Evaluation Report, and update to it during the product lifecycle (e.g. update to literature search or when new Clinical data exists).- Cross-functional collaboration with Marketing, Regulatory and Legal teams Experience Required:- Life Science Degree- Previous experience in the medical device sector- Experience of gathering, evaluating and critically interpreting information.- Experience of creating clear and concise technical documentation.- Significant experience in critical appraisal, literature review, and/or data analysis This is a permanent role with a respected global business. As well as a competitive salary and benefits, you will work with an innovative and progressive company that value their employees. If this role is of interest, please send your CV to George.Danchie@cpl.com or call 01189594990 for more informationPay range unavailable
Description: Complaints SpecialistWe are looking for a Complaints Specialist to join our Regulatory Operations and Complaints team in our Dublin office.Are you our next star player?You will be reporting directly to the Regulatory Operations & Complaints Team Manager. The team is responsible for implementing any regulatory changes, handling Risk results for market entries & exits and running all other regulatory-driven related items while being a point of contact for all regulatory bodies.Why we need youYou will take ownership of handling all incoming regulator complaints as well as raised player complaints.Key responsibilities will include end to end ownership, investigation, compilation, recording and reporting on escalated complaints via CSO escalation process and external sources, such as Regulators and Legal bodies. The role will also help support the relationship between our frontline Operations team and our external Alternate Dispute Resolution service providers (such as IBAS). You will also be responsible in providing regular insights on process and continuous improvements back to the business and the department.Some of your responsibilities will include:Report to the Senior Management on a weekly basis.Support the management of the IBAS escalation and IBAS Ruling processes when required.Look for opportunities to drive improvements and upskilling within customer issue touchpoints.Work with Voice of the Customer and Customer Experience Teams to tell the customers story and remove Pain Points.Manage the reporting framework that drives customer centric improvements throughout the organisation.Work closely with internal stakeholders such as Safer Gambling, AML, Fraud, Customer Support, & Payments to ensure that risks are handled effectively with minimal friction to our customers.The above responsibilities are not exhaustive, and the post holder will be required to undertake such tasks as may reasonably be encouraged within the scope and expectations of the post. What happens next?If you’re what we’re looking for, next up will be a phone interview. And if that goes well, we’ll meet you for a Zoom interview.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of FTSE 100 index of the London Stock Exchange, which brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law. Requirements: Who we’re looking for?We are looking for someone who can handle and resolve all customer complaint queries raised via all complaint channels, including Senior Management, Regulatory and Frontline channels. Also, to be a great partner to the complainant, and to handle all contacts with a full and up to date understanding of regulatory requirements per license. Liaise with the various business stakeholder channels in the resolution of customer queries.Your experience:Experience with implementation and maintenance of regulatory information management systems.Knowledge of dual brand products, processes, and procedures.Ability to improve and understand the value of all available data; to develop creative solutions as well as “quick wins”.Proficiency in using Microsoft office tools to view and use email, spreadsheets, presentations etc.Experience in dispute resolution.Validated investigative skills in relation to customer risk, i.e. Fraud, AML and Safer Gambling.At least 2-years’ experience in customer service.International gambling regulation exposure and experience, and experience of dealing with stakeholders in a national / global setting would be considered advantage.Your skills:Must be proficient in English both written and verbal.An excellent communicator to all levels both internally and externally, ensuring both the company and its employees understand the customer feedback and what is being carried out to improve their experience.Strong commercial awareness with a history of adding value across the wider business and a track record of developing flexible solutions in fraud and risk to changing business needs.To be able to multi-task and work with short deadlinesSolid understanding of sports, gaming, and the betting industry, along with regulated markets and licenses within the online sports, gaming and betting industry.Your behaviours:Maintaining a continuous focus on the customer experience.Excellent interpersonal and prioritisation skills.Innovative problem-solving skills.Ability to build strong working relationships inter and cross departmentally. Offer: What’s in it for you?Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Dublin.Your package will include:health and dental insurance for you, your partner and your children (if you all live at the same address)a personal interest allowance to let you learn something new or pursue a hobbythe option to join our company pension schemelooking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for usin-house training and development to develop your skills, progressing your careerfree fresh fruit, snacks and drinks in the officeaccess to an onsite gym.
Quality & Safety Specialist
HCI is a professional services provider of patient safety, regulatory compliance, and quality improvement intelligence and support to health and social care organisations.Reporting to the Director of Quality and Safety the Quality and Safety Specialists role shall include, development, implementation and support of practical quality and safety management systems within health and social care organisations such as Hospitals, Disability Services, Nursing Homes, Regulatory Bodies, Home Care, Medical Transport and Primary Care.Responsibilities of the Quality & Safety Specialist shall include (but not limited to)Lead and support the development of the client Quality & Safety Management Systems, including:Lead and develop all aspects of Quality & Safety Management Systems to fulfil healthcare regulation and accreditation. This includes all quality development as well as clinical and non-clinical risk management.Lead and support the development of quality improvement initiatives to improve the effectiveness of care and service deliveryImplementation of risk management systems such as incident identification and complaints processes.Enhance systems for ongoing patient/client/resident involvement, e.g. focus groupsAssist and support Incident InvestigationsDevelop the use of performance measurement systems in healthcare, e.g. Clinical AuditDevelop clients understanding and fulfilment of regulations including:Joint Commission International (JCI)CHKSHIQAISOHPRANational and International Best PracticeDevelop and educate re process control and the use of Policies & Procedures Framework, includingUnderstand the needs and requirements of client regulationsDevelop policies and procedures based on evidence based best practiceWork with care staff implementing policies and proceduresProcess mapping key care and non-care processesProvide training and education programmes relating to:Quality & Safety Management SystemsPublic & Patient InvolvementIncident ManagementRisk ManagementUtilisation of the Q-Pulse software system:Management of HCI projects through Q-PulseConfiguration of client specific systemsReview and monitoring of informationProviding client liaison and support with regards to Q-PulseDevelopment of Client Relationships:Develop strong ongoing relationships with current clientsOngoing client communicationEnsure on-going evaluation of client satisfactionDeveloping and administer structured feedback from clientsSharing expertise with clientsUsing feedback from observations and participants, and ideas from research, training courses and colleagues to develop performance.General Responsibilities:The Quality & Safety Specialist is responsible for supporting the HCI Quality Management System (QMS) as follows:Developing, implementing, maintaining and improving the process, and associated procedures, of the services provided by HCI.Recording, managing and addressing all allocated non-conformances in a timely and effective manner and in accordance to the applicable procedure.Completing all specific audit activities as identified by the Quality Manager in accordance to the applicable procedure.Ensuring that all relevant regulatory requirements related to the service being provided by HCI, are considered and incorporated during provision of that service.Qualifications and ExperienceA Nursing Degree (desirable)A Masters Qualification (desirable)A Healthcare or Quality Management Qualification (essential)Knowledge of HIQA StandardsKnowledge of Quality Management SystemsPersonal attributes/skillsExcellent administrative and organisational skillsExcellent analytical and report-writing skillsMotivation and ability to work on own initiativeExcellent communication and inter-personal skillsExcellent IT skillsFull clean Driving License and own car
Health and Safety Specialist
Morgan McKinley, Cork City, ie
Health and Safety Specialist required for a busy manufacturing facility. A stand alone role with a varied remit! Monday to Friday role! Experienced Health and Safety Specialist with an ability to work on their own initiative. Proven experience leading and implementing change. Duties and Responsibilities: Monitoring of multiple waste streams.Reviewing Contractor safety statements, insurance, Risk assessments and method statements.Clearing contractors for travel to site - Pre entry Covid forms, temp checking and ensuring the contractors abide by the latest Government guidelines on Travel.Organising Training both in house and through outside contractors. Update site on the latest Covid-19 restrictions and government guidelines.Organise monthly OH clinics.Track all work related injuries and illnesses and log with OH team.Liaise with the Company Doctor and nurse to ensure all OH issues are closed out.Advise Management on the results of Vibration, noise, chemical and ergonomic assessments.Ensuring PPE is adequate for Roles specified.Risk assessment of new equipment (Cross functional with Engineering team)Maintaining and updating Safety statement.Updating senior management and staff on any H&S related issues via weekly management meetings, tool box talks and town hall meetings.Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Global Collections Specialist
Morgan McKinley, Cork, ie
Fantastic opportunity for an experienced Collections Specialist to work in an established multinational in a Global Role This new opportunity in Cork, is looking for a Senior Collections Specialist who have worked in a fast paced multinational environment in a Global role. The ideal person for this role will need to have excellent interperonal and communication skills to work with clients around the world. Key Responsibilities:Evaluate, investigate and timely collection of outstanding accounts receivables.Manage high level customer accountsAct as primary contact for inquiries, requests and issues related to accounts receivable for large portfolio of customers.Partner with the credit team to recommend and establish credit lines and ensures that accounts remain within the assigned credit limits as well as assess and mitigate financial risk.Drive desired customer payment behavior through timely and insightful contact with customers.Implement collection technique and negotiation to maximize cash flow and create a favorable financial relationship and customer experience.Analyze data, trends, drivers and root cause in customer payment behavior.Partner with other internal functions to create appropriate action plans to remove barriers to payment as well as provides support for action planning with data/dashboards.Identify/ execute opportunities for process improvements to increase efficiency.Requirements:4-5 years experience working in a Collections role within a multinational environment.Strong customer services/ customer relationship management experienceSAP/Oracle experience desirableProactive involvement in projects and process improvementsIf you are interested in hearing more about this opportunity, then get in touch for a confidential chat. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
NPI Operations System Specialist (Pfizer)
Pfizer Grange Castle is looking for NPI Operations System Specialists to join their Drug Substance Proteins t in Grange Castle, Dublin.Job Purpose:The purpose of this role is to represents the Operations function and provide operational and system support to the ongoing NPI requirements of the Drug Substance Operating Unit. The breadth of this role includes working initially through detailed design & procurement and subsequently construction, commissioning, verification/qualification, and production start-up. The position is part of the New Product Introduction (NPI) operations team. The NPI Operations System Specialist is responsible for providing process, equipment, system support to the operating unit, ensuring that NPI Operations project deliverables and Operations Readiness deliverables are completed as intended to support the manufacture NPI related batches (e.g. water trial, engineering runs, DEMO batches and Process Validation studies). Responsibility includes all support activities and operational functions necessary to ensure successful completion of project objectives which may include short term shift based assignment during manufacture of NPI specific batches.This project role focuses on tasks including but not limited to; detailed design/process mapping, closure analysis, risk assessment, SOP & PBR document generation, technician training, standard work capability, 5S, EBR (PMX/AMPS) generation, process understanding in support of orchestrate model development. The role will also include supporting and resolving operational issues during NPI related batch execution.ResponsibilitiesParticipate in Operational Readiness Activities including Commissioning, Validation andVerification execution and trouble shoot technical issues.Responsible for right first time creation of SOP, paper batch record and other documentation, as well as all records requirements in MES or future electronic systemsTraining of colleagues in new processes and equipment which may involve short term shiftbased assignment during manufacture of NPI specific batchesCompletion of activities detailed within the Project schedule.Raise executes and manages change controls relating to NPI.SME for bio-processing operations providing expertise and insight to ensure that facility design enables safe and efficient operation and rapid product changeover to maximize facility utilization.Development of innovative, new and lean method of moving from one product to another.Specification and introduction of new materials and consumables for the Multi Product environment.Liaise with Tech Services, Engineering, EHS, Quality, Automation and external parties regarding aspects of operating a Multi-Product Facility.Support and lead key meetings on behalf of Operations.Participation in Factory Acceptance Testing for key equipment packages (Travel may berequired).Lead/participate in risk assessment activities.Develop standard work model to align with existing operations.Update 5S plans to include new products requirements.Qualifications, Education, Experience:Diploma / Bachelors or Equivalent.Familiarity of systems such as MCS, Orchestrate, MES, QTS, SAP, LIMS and PDOCs4+ years biopharmaceutical manufacturing experience.In-depth working knowledge of Biopharmaceutical processing.Knowledge of cleaning validation/verification execution.Experience of DS product specific equipment and materials (column resins) would be beneficial.Experience writing technical documents such as SOPs and batch records.Experience with standard work, 5S and structured problem solving would be beneficial.Excellent communications skills essentialThe candidateDemonstrate the GC OWNIT valuesCI tools/- capability is a key building block for learning & development - Trained and M1 certified.Proactive engagement with key stakeholders.Best practices developed and shared with other teams /sites.Best practices actively sought and copied.Proactive & effective communication within and different functional groups in the Operating Unit.
Regulatory Compliance Specialist
Brightwater, Dublin (Central)
A regulatory compliance role has become available with a client in Fintech. Remote working/fully flexible working model is offered along with the opportunity to join an existing team and contribute towards strengthening and growing their compliance/risk function. This role will suit a candidate who enjoys a collaborative working environment and will appeal to candidates looking to join a fast growing company where they can really embed themselves into the compliance function. The role will report into the Senior Compliance Manager. Responsibilities •Support the delivery of the company compliance plan and compliance monitoring programme to ensure that sound and responsible business practices are incorporated into the day to day operations of the business.•Responsibility for advice on conduct of business rules, fitness and probity regime, relevant complaints handling, corporate governance, anti-money laundering, terrorist financing, permissions, and data protection.•Liaise with operational teams, as well as the risk function, to ensure compliance risks are properly understood and mitigated: conduct and report enterprise-wide testing of operational teams’ compliance controls to identify compliance risks; identify breaches and monitor until resolved.•Continuous improvement of risk-based AML/CFT regime including support for MLRO in preparation of STRs.•Maintain breaches logs and assist in the provision of reports to Business Risk Committee based upon breach log data.•Assist in the preparation of regulatory and Group reporting.•Update compliance policies and cascade changes to operational teams.•Promote a Compliance Culture including support the development and delivery of compliance education and training programmes.•Assist in monitoring changes in regulations that impact on the company with the aim of providing relevant and timely advice to the business.•Raise awareness of compliance risk appetite and tolerance levels throughout the business.•Providing accurate advice and guidance in response to Compliance queries and issues raised by the business or clients•Keeping abreast of all regulatory changes and developments in the regulatory environment and notifying senior management of any changes or developments that could impact the business.•Supporting and advising the business in the implementation of new regulation to ensure ongoing compliance, as assigned by the Head of Compliance or Compliance Managers•Assisting in the preparation of the weekly regulatory update to Management and the Board on relevant regulatory matters across the industry as well as emerging regulations•Provide training in compliance practices and procedures to all employees.br> Requirements: •An accredited qualification in regulatory and compliance assurance will be advantageous.•At least three years’ experience as a regulatory compliance specialist, or similar in a Financial Services/Payments environment.•Extensive knowledge of industry regulations and governing laws specifically Anti-Money Laundering legislation.•You are a driven individual who will carry and drive the Compliance culture with your colleagues and within your team.•Proficiency in office and compliance management software.•Exceptional analytical, investigative, and organisational skills.•Excellent interpersonal and communication skills. For a confidential and discreet conversation to understand more about the role, please contact Louise Morrissey on 01 662 1000 or email [email protected]
, Cork, Republic of
QA Specialist A leading pharmaceutical manufacturer is recruiting for a Quality Assurance Specialist to join their team in Cork on a FTC covering maternity leave This role contributes to the implementation and maintenance of Quality Assurance actions in compliance with the current GMP regulations. In this role as part of a diverse team your primary responsibility will be for the quality assurance compliance activities in the Cork Site. Key Responsibilities:Reviewing the GMP documentation e.g, SOPs, reports, methods, specifications, validation protocols, quality contracts etc., and Exceptional Documents e.g. NCRs/PNCRs, Planned Deviations etc.Writing and reviewing QA department procedures and reports e.g. protocols, SOPs, environmental reports etc. Reviewing and Approving other departmental procedures and reports.Internal Auditing (when required) of FLI Departments and external auditing (when required) of Material and Service Suppliers (including Supplier Management).Alerting the QA Compliance Manager in case of detection of a discrepancy / non-compliance.Participation in change control activities on site.Assisting in the preparation and reviewing of QA department reports and metrics e.g. monthly quality report, discrepancy reports, exceptions reports, KPI reports.Reporting and communication to QA Compliance Manager on key events and issues etc. via normal in house reporting structure e.g. meetings, formal reports etc.Participate in initiatives and action plans for the development of QA and improvement of GMP compliance.Participating and follow-up the audits and/or inspections carried out at the site by the authorities or clientsAssist in preparation and presentation of GMP training programmes.Represent QA on BeX projects to ensure compliance to GMPEnsure QA activities are executed in line with in-house procedures and in compliance with requirements of cGMPSAP Local Key User for the QA DepartmentSupport supplier activities (qualification, risk management and notification management) are executed in line with in-house and Global Procedures and in compliance with requirements of cGMP.Assist in New Product Introduction Activities when required.Reviewing all documentation associated with batch release to ensure GMP compliance.Verifying the labelling of the raw material, packaging components, bulk and finished product.Ensuring the follow-up of the necessary corrective actions & preventative actions implemented in consequence of a quality failureBy performing investigations, and ensuring a follow-up, following discrepancy, failures and external complaints.Participate in KPI meetings to assist the batch release process.Education Educated to third level in science based discipline. Degree level preferable.Technical Skills and Experience: Minimum 3 years pharmaceutical experience in a regulated environment would be preferable. Experience in pharmaceutical environment a significant advantage.Experience with Solid DoseKnowledge of GMP.Good organisation skills and time management.Analytical approach to problem solving.Proficient with Microsoft Word, ExcelFor further information on this QA Specialist role in Cork please contact Clara Burke on (phone number removed) or Check out all our open jobs on our HERO Recruitment website